If you have any requests concerning your personal information or any queries with regard to our processing, please contact our Data Protection Officer at email@example.com. You may also contact us by writing to The Data Protection Officer, Royal Star & Garter, 15 Castle Mews, Hampton TW12 2NP.
We may collect and process the following data about you:
No child or young person under the age of 18 is allowed to participate in our lottery.
We rely on one or more of the following processing conditions in order to process your personal information:
Your personal information may be transferred to third party service providers who process information on our behalf. The kind of work we may ask them to do includes processing, enabling you to participcate in our lottery, answering questions about products, sending postal mail, emails and text messages, or analysing and processing card payments. We only choose partners we can trust. We will only pass personal data to them if they have signed a contract that requires them to:
Occasionally, we may receive requests from third parties with authority to obtain disclosure of personal data, such as to check that we are complying with applicable law and regulation, to investigate an alleged crime, to establish, exercise or defend legal rights. We will only fulfil requests for personal data where we are permitted to do so in accordance with applicable law or regulation.
We never sell or share your information to other organisations to use for their own purposes other than as explained above.
Transfers outside the UK will be only:
We have implemented generally accepted standards of technology and operational security in order to protect personal information from loss, misuse, alteration or destruction. Only authorised persons are provided access to personal information collected via the website; these individuals have agreed to maintain the confidentiality of this information. We use secure server software (SSL) to encrypt financial and personal information you input via our website before it is sent to us.
Although we use appropriate security measures once we have received your personal data, the transmission of data over the internet (including by e-mail) is never completely secure. We endeavour to protect personal data, but we cannot guarantee the security of data transmitted to or by us.
Where you or we have provided a password enabling you to access parts of our websites or use our services, it is your responsibility to keep this password confidential. Please do not share your password with anyone.
We will retain your personal information only for as long it is required for the purposes for which it was collected, or as required to do so by law. When we no longer need information, we will dispose of it securely, using specialist companies if necessary to do this work for us.
You have certain rights in relation to the personal information we hold about you. In particular, you have a right to:
If you would like to exercise these rights, please contact the Data Protection Officer in writing. You may be asked to provide the following details:
We will need to ask you to confirm your identity. If we hold personal information about you, we will give you a copy of the information in an understandable format together with an explanation of why we hold and use it. We will aim to respond to any requests for information promptly, and in any event within the legally required time limits (30 days). This timeframe may be extended by up to two months if your request is particularly complex.
We may charge for a request to access your information, if permitted by applicable law. For example, we may charge a reasonable fee based on administrative costs for providing further copies of your information.
We are not a ‘public authority’ as defined under the Freedom of Information Act 2000. We will not use our funds to respond to requests for information made under this Act.
For more information about your rights under the GDPR, please visit the website of the Information Commissioner’s Office at https://ico.org.uk/
Post: The Data Protection Officer, Royal Star & Garter, 15 Castle Mews, Hampton, TW12 2NP.
You may also have the right to lodge a complaint with the UK’s data protection regulator, the Information Commissioner’s Office. For further information on your rights and how to complain to the ICO, please refer to the ICO website: https://ico.org.uk/
2nd prize: £1,000
Guaranteed runner-up prizes: 10 x £10 John Lewis vouchers
£1 per play
For more information on responsible gambling, please click here.
No under 18 allowed to enter. No prizes will be paid to anyone under 18 years of age.
Are you gambling more than you really want to? If you would like to be excluded from future raffles and lotteries, please download, complete and return this form. Alternatively please call 0114 238 7360. This exclusion will remain on record for a minimum of 6 months.
The Royal Star & Garter Star Lottery (the "Lottery") is licensed by the Gambling Commission under the Gambling Act 2005 www.gamblingcommission.gov.uk
Promoter: Royal Star & Garter is a trade name of The Royal Star & Garter Homes. Registered Charity 210119. A company incorporated by Royal Charter (RC000713). 15 Castle Mews, Hampton TW12 2NP
Responsible Person: Andy Cole.
Profits raised from the Lottery will go towards the work of Royal Star & Garter.
You must be 18 or over and live in Great Britain to play or claim a prize. Full Terms and Conditions apply.
This website is provided by our External Lottery Manager, Woods Group Limited trading as Woods Valldata. Woods Group Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 3586.